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Privacy Policy

All procedures of data processing (e. g. collection, processing and transfer) are treated in compliance with the statutory requirements. The following explanation provides an overview of what type of data is collected, the way in which such data is used and transferred, which security measures are applied to protect your data and the way in which you obtain information about the data provided by you.

1. Collection and storage of personal data

Personal data are individual specifications about personal or factual conditions of an individual or determinable natural person, e.g. your name, your address, your telephone number, your date of birth, your bank details and your IP address.

The following data is logged when visiting our website, whereby the storage of such data serves internal system-related and statistical purposes only: name of your internet service provider, names of the visited web pages, the used browser, the operating system and querying domain, date and time of access, used search engine, names of downloaded files and your IP address.

Further personal data are only collected if these are provided voluntarily by you, e.g. in the context of a query, an order or a registration.

For example you can register with our email newsletter. In this case, we will collect and store your email address. Your email address will be used for mailing our newsletter emails informing you about current offers and developments. You may request your deletion from the distribution list by sending us a respective email to our email address mentioned in the imprint or to our Data Protection Officer at any time. Your data will be deleted as a result.

Our online order services use the platform of Woocommerce. The utilization of our online order services requires your registration. During the registration process all data required for processing your orders are queried. Such data especially are your complete name, your complete business name including authorized representative(s), your email address, your address (billing and deviating shipping address, if any), payment details and your phone number. In order to facilitate future logins without reentering a complete set of data, you have to choose a password that may be amended by you at any time. We store the data entered by you in order to set up a customer’s account. The customer’s account will be used for processing your orders. Your data will be held available for your upcoming orders (registration), as long as you maintain your registration with us.

We only retain personal data for as long as is necessary for us to render a service you have requested or to which you have given your consent, except where otherwise provided by law (e.g. in connection with pending litigation).

2. Utilization, transfer and deletion of personal data

The personal data provided by you will be used for answering your queries, processing your order, assessing your credit-worthiness, and for the technical administration of the website.

Your personal data will never be sold. Your personal data may be transferred to third parties, if the transmission is required for processing the contractual relationship, for accounting purposes, for the collection of claims or if you have consented explicitly to the transmission. For instance it may be necessary, that we forward your name, address and order data to carriers if the delivery shall be effected ex works. Such third parties will receive only such data that are necessary for the fulfillment of their functions. No other utilization of the information by the carriers is permitted.

Please note that we are entitled to provide information on data to the extent required for the purposes of criminal prosecution, active defense, fulfillment of legal requirements vis-à-vis the constitutional protection authorities of the country and the states, the intelligence services or the military intelligence services or the enforcement of intellectual property rights upon order of the competent authorities on a case-by-case basis.

3. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On our behalf Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to us. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of website relating data (incl. your IP address) by downloading and installing the browser plug-in available under (

Further information concerning the terms and conditions of use and data privacy of Google can be found at ( or at (

We have implemented Google Analytics features based on Display Advertising  (Google Analytics Demographics and Interest Reporting). You can opt-outof Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. In addition, you can use the Google Analytics Opt-Out Browser Add-on to disable tracking by Google Analytics. We will use the data provided by Google Analytics Demographics and Interest Reporting to develop the site and content around our users’ interests.

Please note that on this website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).


4. Security notes

Our agents and we have taken technical and organizational security measures to ensure personal data are protected adequately and at an appropriate level from manipulation, loss, destruction or access by unauthorized persons.

The security procedures are continuously revised on new technological requirements.

5. Use of cookies

We use cookies on our internet sites. Cookies are small text files stored in the visitor’s local browser cache. By using such cookies it is possible to recognize the visitor’s browser in order to optimize the website and simplify its use. Data collected via cookies will not be used to determine the personal identity of the website visitor.

Most browsers are configured to accept cookies automatically. You can configure your browser to reject them, or to inform you when they are being set.

6. Right to information, Correction

You have the right to request information with respect to the data stored about yourself at any time, the origins and recipients of such data as well as the purpose of the data processing. Further, you have the right on correction of any personal data stored in our system. If you have any questions regarding to the topic data protection, please contact our Data Protection Officer.

7. Right of cancellation

You have the right at any time to withdraw your consent to the use of your personal data in the future. Please just send an e-mail to the e-mail address mentioned in the imprint or to our Data Protection Officer.

Data Protection Officer
The contact details of our Data Protection Officer are:

Renato Gross


Additive Manufacturing & 3D Printing

1500 Pumphrey Avenue

Auburn, AL 36832


© 2018 SWIGRO, LLC

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